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Free standard shipping on orders over $99
Estimated to be delivered on 12/01/2022 - 15/10/2022.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Thank you for choosing PerfectKeyShop.com. If you're not completely satisfied with your purchase, we're here to help. For questions about our Returns and Refunds Policy, please contact us at perfectkeyshop@outlook.com.
Step 1: Check Eligibility
Before initiating a return, ensure the following conditions are met:
- The product was received within the past 14 days.
- The product is in its original packaging.
- The packaging remains unopened.
- The product is unused and undamaged.
- A valid receipt or proof of purchase is provided.
- The order didn't involve a Pallet shipment.
Products not meeting these criteria won't qualify for return.
Step 2: Reach Out to Us
Prior to sending back the item, get in touch with us at perfectkeyshop@outlook.com. A representative from PerfectKeyShop.com will furnish you with essential details, including the return address.
Step 3: Package and Ship
Return the product in its original packaging, along with a copy of the Return Authorization (RA) email, to the address supplied by our customer service. Please be aware that PerfectKeyShop.com isn't accountable for return shipping costs or logistics. Customers assume the risk for any loss or damage during transit to and from PerfectKeyShop.com. Return freight charges for shipping errors, transit damages, or unforeseen events beyond our control won't be covered. Shipping fees related to returns are non-refundable.
Step 4: Receive Your Refund
Expect your refund within four weeks from the date you return your item. Although many refunds are processed more quickly, we estimate four weeks to allow for return shipping (up to 14 days), product inspection at our return facility (up to 5 business days), and bank or credit card company processing (up to 5 business days). Refunds are credited to the original payment method. After processing your return, an email with your refund information will be dispatched. Please note that all refunds are subject to deductions, such as a 25% restocking fee.
FREE SHIPPING WORLDWIDE
DELIVERY TIMES :
United Kingdom : 7 - 14 working days
United States : 7 - 14 working days
Australia : 8 - 16 working days
Canada : 5 - 16 working days
Europe : 9 - 20 working days
Rest of the world : 10 - 20 working days
Shipping information
Please note that during busy periods shipping times may be affected and you may have to check with your preferred courier as to their deadlines.
We offer tracked delivery
All orders are shipped directly from our warehouse within 3-5 days of the order being placed.
Late or lost orders
When placing your order please make sure that you specify the correct delivery address as PerfectKeyshop take no responsibility for missing parcels that have been sent to the wrong address or if requested to leave with neighbour or an outbuilding.
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Take 30% off your first order
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